Friday, February 24, 2012

Calendar Control issues

Hi all,

When I click on a calendar control for date parameters the page will freeze or throw a java script error. This does not happen all the time, and is not isolated to one PC. It happens randomly on several PCs. Is there any known issue with this control?

regards,

Bill

The only issue that I have seen is if you try to open the calendar control while it is still loading the iframe for the calendar. Next time it happens see if the IE status bar is still showing the page loading.|||It is in the process of loading. There are times though, when it takes 10 seconds or more to load locally, and much longer if a user is accessing the page outside of the local LAN. If the user clicks on the control during the load, a java error occurs and the page is disabled. This cant be by design , could it? :-)|||

No it is not by design. :) I am surprised that it does take so long to load. Is this happening the first time you view the report or when navigating through calendar months? If it is the first time, the calendar is one of the last things loaded on the page, if the entire page is still loading (IE will render objects and allow interaction even though the page hasn't finished loading) the calander may not be loaded until the page is loaded. Are you viewing the reports through Report Manager or your own pages? If they are your own pages, perhaps there is some improvement that can be made there to speed up the page load.

As far as anything you can do to Report Server, there isn't anything that can currently be done to affect this behavior. We are aware of the issue and are looking to fix it in a future version. In the meantime users need to be aware of the issue and wait to open the drop down until the page has fully loaded.

|||Thank you for your answer. The page is displayed through report services, not my own page. I hope you have a fix soon, as it is making report services for my company very difficult to use. On a side note, report services displayed in IE7 with a calendar control will not work at all.|||

There have been quite a few reports of problems with the calendar control (just search the forums) and the basic answer seems to be "we cant replicate any problem" so I think MS dont know what to fix.

Certainly I have the same issue as you, the calendar controls throwing script errors and taking ages to load.

|||I am just hoping that some sort of hot fix is available soon. Like I said though, it does not work at all with IE7 so if MS is planning to release IE7 as a critical update like it is rumored, it will break all RS sites.|||IE7 is only in beta 3 mode, I believe the issues with IE7 and RS will be resolved but there is no fix for IE7 Beta 3.|||So I guess the answer is "deal with it" At least most companies dont use parameters in reporting , so it should not be a big issue. |||Just to clarify, we are aware of the issue with the script errors and how to fix it. In order to be fixed in a QFE, a customer will need to contact CSS and request the fix, otherwise look for the fix in a future release. If your are hindered by this issue, your best course of action is to contact Customer Support and request a fix.|||It appears it is an IE issue. I am able to work with the calendar control fine with Firefox. Can anyone verify this?

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